A repair should fix the problem and keep it fixed. Every repair we complete in Broken Arrow comes with a 90-day guarantee on the parts we install and the labor to install them.
Call (539) 281-3311All troubleshooting guidesWhat the guarantee covers
- The parts we install during the repair, for 90 days from the date the repair is completed.
- The labor to fix the same fault again if it returns within those 90 days.
- A return visit to check the repair if you tell us the problem has come back.
What it does not cover
- A different fault on the same appliance that was not part of the original repair.
- Damage from misuse, accidents, power surges, lightning, floods or fire.
- Appliances that were repaired or opened by someone else after our visit.
- Parts that you supplied yourself. We can still repair with them, but we cannot guarantee the part.
- Normal wear, such as filters, gaskets or belts that wear out over time, unless they were the part we replaced.
- Cosmetic damage, such as scratches or dents.
How to make a claim
- Call (539) 281-3311 or email info@electricappelance.com.
- Give us your name, the address, the appliance and the date of the repair.
- Tell us what the appliance is doing. If you have photos or a video, send them.
- We will schedule a return visit to check the repair. If the same fault has returned, we fix it under the guarantee.
Manufacturer warranties
- Some parts come with their own manufacturer warranty. Where a part fails inside its own warranty, we will help you with the claim where we can.
- Our guarantee does not replace or reduce your rights under a manufacturer warranty or under the law.
Frequently asked questions
Is the repair guaranteed?
Yes. Repairs we complete come with a 90-day guarantee on the parts we install and the labor to install them.
What does a 90-day repair guarantee cover?
It covers the same fault we repaired returning within 90 days. It does not cover a new fault or damage from misuse, power surges or other causes.
What if a different part fails?
A different part or a new fault is not covered by the guarantee, but we will diagnose it and tell you the price before doing any work.
Where do I send a claim?
Call (539) 281-3311 or email info@electricappelance.com with your name, address, appliance and repair date.
Related guides
Questions about the guarantee?
Call and ask before you book. We will explain exactly what is covered for your appliance.
Call (539) 281-3311Written by the ElectricAppliance team, 2351 W Vancouver St, Broken Arrow, OK. Last updated 2026-10-29. This page is general information, not a quote. Prices and timing depend on the appliance, the part and the fault, so call for a diagnosis.